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Insights & Analysis
On AI governance, workforce architecture,
and the future of human-AI work.
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May 30, 2026
When AI Fear Goes Underground
When fear of AI stays unspoken, adoption stalls and pilots fail. Leaders can steady the organization with one reversible step: an AI practice group and a sentinel who keeps people facing the work together.
May 12, 2026
Why Companies Are Deploying AI Agents Backwards
AI agents keep arriving before the requirements that justify them. Runtime governance can contain the damage, but it can't replace the upstream decisions buyers skipped.
May 8, 2026
The AI-Beats-Doctors Study Didn't Measure ER Medicine
A retrospective text-only experiment ran on AI's home court. The headlines treated it like a clinical trial.
May 5, 2026
Why Companies Lose AI Liability Cases
Recent court rulings show companies are losing AI liability cases not because they used AI, but because they couldn't document the boundary between AI output and human accountability.
May 1, 2026
Skip the Headlines. Start Here: A Practical Guide to Your First AI Pilots
Here are three ready-made prompts to help you identify Governance-Safe Floor tasks that are good candidates for automation pilots in your organization.
April 14, 2026
Most AI Projects Fail
Most corporate AI projects fail not because the technology is broken, but because organizations deploy AI without redesigning how work gets done. This article introduces a four-actor framework (Humans, Machines, Software, AI) for decomposing business processes and matching each action to the right actor. It is essential reading for leaders seeking AI strategy consulting that delivers measurable results, not expensive pilots.
April 8, 2026
We quantified AI's potential impact on Utah's workforce. The numbers don't match anyone's predictions.
AI's real impact on 1.6 million workers across 679 occupations and 20 real employers—and why it's not what you've been told.
March 30, 2026
The Amplification Mindset Changes What AI Is For
Most teams use AI to delegate faster. The overlooked advantage is amplification — extending the reach of human judgment rather than replacing it.
March 20, 2026
The Four Actors in Hybrid AI Architecture
A framework for hybrid AI architecture: how Humans, Hardware, Software, and AI Agents must each be assigned to the right tasks for AI to succeed.
March 16, 2026
What Anthropic's Deployment Data Reveals
Anthropic measured what Claude does across 756 occupations. Their data confirms deployment is bounded by organizational capability, not model capability.
February 24, 2026
Stop Panning, Start Mining: AI Discipline
The Gold Rush rewarded infrastructure builders, not prospectors. AI success demands the same industrial discipline over speculative experimentation.
February 20, 2026
The Hard Lessons of AI in the Call Center
What the race to automate customer care centers reveals about redesigning business processes to make the most of AI
February 18, 2026
The AI Liability Squeeze
How the Insurance Industry Just Single-Handedly Redefined “Deployable AI” and What You Can Do About It
February 12, 2026
Rentahuman.ai is a stunt, but the architecture is real
What a viral crypto experiment reveals about the gap between AI intelligence and physical action—and why that boundary defines real AI architecture.
January 15, 2026
The Backstory Behind "The Distillation of Work"
Why we spent the holidays building a new way to measure AI's impact on work—and what we found mapping 18,898 tasks across 848 occupations.
December 28, 2025
AI 2026: Moving Beyond the Hype Cycle
The first wave of AI excitement is fading as organizations hit real limits. Why 2026 is the year leaders confront what AI can and cannot do.
December 19, 2025
Speed Is a Trap: Autonomous AI Defense
Armadin promises autonomous cybersecurity, but removing humans from the loop breaks accountability before it breaks hackers. Why speed alone is a trap.
December 17, 2025
We've Crossed the AGI Humility Threshold
The AI industry’s tone has shifted from AGI hype to pragmatic adoption. What changed, why it matters, and what business leaders should do now.
December 11, 2025
AI is Redefining Expertise
AI is compressing the gap between knowledge and judgment. How to manage the seam between the speed of AI and the irreplaceable wisdom of the SME.
December 4, 2025
8 Hours with AI and College Football Bias
A BYU fan tests five AI systems on college football rankings. The experiment reveals how bias shapes AI outputs—even when objectivity is the goal.
December 2, 2025
The Data is In: Nobody Wants an AI Boss
New research reveals the exact boundary where AI adoption turns into employee revolt. The revolt is about human agency, not the technology.
November 26, 2025
Will AI Oversight Be the New Email Inbox Burnout?
Email promised to save time but created new burdens. AI oversight risks the same pattern unless leaders design verification into their workflows.
November 13, 2025
A Tale of Three AI Cars
Three self-driving philosophies from Subaru, Waymo, and Tesla reveal what happens when AI gets confused—and why operating protocols matter more.
October 30, 2025
AI Transformation: Strategy vs. Operations
AI transformation looks different from the boardroom than from the shop floor. Bridging the gap between strategic vision and operational reality.
October 23, 2025
The Knowledge Worker’s Last Refuge
AI is reshaping knowledge work, but some roles resist automation entirely. A dialogue reveals what judgment, accountability, and context AI can’t replace.
October 16, 2025
Refactoring Agents
What building agentic AI systems teaches about the overlap between software architecture and workforce design—and why the AI employee metaphor fails.
October 9, 2025
The Great Refactor
Since late 2022, AI has been rewriting the cognitive code of work. This is not automation—it is a structural refactoring of how knowledge work gets done.